Home / FAQ - Frequently Asked Questions

How long does shipping take?

We offer a FREE shipping option which takes 3-5 days or an Express option (1-2 workings days) which is chargeable. We ship the same day you order (if ordered before 1pm Monday - Friday)

How long does worldwide shipping take?

This really depends on the country you order from. Worldwide shipping is currently not available. 

What features does the Fourfit Mini 2.0 Band have?

The Fourfit mini user manual can be downloaded here. 

Is heart rate medically accurate. 

Yes, our heart rate readings are medically accurate to 10% error. 

Is the FourFit waterproof?

Yes the FourFit Fitband and Mini 2.0 are splash-proof. It will not tolerate being submerged, hot water, bath shower etc. 

How do I charge my Fourfit? 

Your FourFit comes with a built in USB charger. Just pull off the strap from the screen and the charger will be apparent. If there are no gold metal charge strips, pull the other side of the screen.